VDM 2026.9.22.0: Smarter Conversations with Bridgit AI
VDM 2026.9.22.0: Smarter Conversations with Bridgit AI
Read articleBridgeWorks VDM
BridgeWorks develops VDM to help teams build reports from their existing databases. Create queries, design reports and dashboards, and schedule recurring reporting jobs. WebReports gives other users access through a browser. We also provide training, support and custom report development.
Reporting for the organizations
we work with
About BridgeWorks
We build and support VDM, and work directly with customers on their reporting. That can mean training a new user, troubleshooting a query, or developing a report with your team.
Select tables and fields, add filters and parameters, and save a View to use again. An advanced query editor is available for SQL work.
Use Finished Reports for designed report layouts and Visualize for interactive dashboards. Publish reports for browser access through WebReports.
Schedule recurring jobs, distribute their results and check the logs. Use a Master Job to run a saved group of jobs together.
The VDM platform
Start with a View: a saved query you can run again with different parameters. Use its results in a Finished Report or a Visualize dashboard, publish it to WebReports, or include it in a scheduled reporting job.
Bridgit AI
Bridgit can help develop queries, explain expressions, and analyze reports and dashboards within VDM. Ask a follow-up question in chat or use voice interaction.
This example reviews a dialer Pool Performance report, identifying contact rates, hold time and differences between pools. AI-generated analysis should be checked against the report and your business context.
Explore Bridgit
Shown in the current VDM application. View the full report example
Training and support
Our training sessions are tailored to one person or a whole team. If you need a report developed, our report writers work directly with you. For day-to-day questions, contact support or use our documentation and video guides.
We have been able to monitor and analyze agent’s performance in real time by using custom dashboards with VDM.
VDM 2026.9.22.0: Smarter Conversations with Bridgit AI
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Read articleContact us about your data sources, report requirements, training or a VDM demonstration.